0:08 

Hey, friends, happy Wednesday. Welcome to the Forge. 

0:13

I’m checking to make sure—it’s very funny—sometimes when Brian Anderson logs in to GoToWebinar, it makes me the organizer and relegates him to attendee.

0:24

So I have to watch the attendees and promote Brian, which is fun for me.

0:30

How’s everybody doing?

0:33

We’re going to let everybody—hey, Guy—we’re going to let everyone log in and get settled.

0:41

Let’s see if I can make my chat bigger so I can see everyone.

0:45

Donald, hello. Reggie, nice to see you.

0:51

Let’s see—Donald, I will ask Nikki about that.

0:55

Did you send in a ticket?

0:56

I haven’t been on a couple of calls, so I don’t know if something was covered verbally about that, but I want to make sure we take care of it for you.

1:04

Hey, Steve. Good morning.

1:05

Hey, Steve, congratulations!

1:08

I just published on Facebook—we announced a bunch of commissions that got paid out this week.

1:17

I love it when I get to set up your commissions.

1:21

Your names jump out. You’re very welcome, Steve.

1:26

I’ve had the opportunity to meet some of you at our agent gatherings and events in the past.

1:32

And after all our time in ERTC—oh, there’s Brian.

1:35

All our time in ERTC together, and now The Forge,

1:40

I feel like you guys are my friends, and I love setting up commissions for you.

1:46

Let’s see if Brian can get audio.

1:50

I did have to promote him. He came in as an attendee.

1:53

I came in as the organizer.

1:55

It put me as an attendee.

1:58

Honestly, it feels personal at this point.

2:00

We’re going to have to take it up with GoToWebinar.

2:02

I’ll file a complaint.

2:03

I think I know why.

2:04

It’s because you guys log in with the main account, and then when I log in with that, it doesn’t let me in.

2:11

Did you start it or not?

2:13

Yes, we are live.

2:14

Oh, that’s nice.

2:16

Sandbagged, you guys.

2:16

This is how she does it.

2:19

I thought you heard me chattering.

2:21

Yeah, I was just congratulating Steve on his commission.

2:24

And Reggie’s got a present.

2:24

Is Steve Brant here?

2:26

Yeah, hang on.

2:27

OK, yeah, Steve, I saw.

2:29

And also Stanley P., I think I saw, with a nice commission.

2:34

You know, I just left the eye doctor, and funny enough, the practice manager—I got him to be an agent a couple of years ago—and he goes, “Brian,” he just randomly asked me, “When do you think I’ll get paid?” You know, the usual question, right? And so I texted Jalisa while I was at the eye doctor, and she goes, “Oh, I actually have a payment for him right now.” I’m like, “Oh yeah, put it in there.” So he just got like $9,800—the practice manager.

3:06

So he’s super happy. I ended up getting a 30% discount on my thing today.

3:12

Pretty cool.

3:15

But yeah, I’ve been texting with him for years. Great dude. Great guy.

3:20

All right.

3:22

Well, awesome, you guys.

3:25

I’m just skimming everything. Yeah, Reggie, welcome.

3:28

You guys, we gave you a pretty good update.

3:30

I thought about bringing Tommy and Tim back on today, but we’ll have plenty of time with them, and I don’t want to burn us out on that kind of stuff.

3:37

I was just curious—hang on, I don’t have slides up or anything.

3:47

I was curious, what’s your number one thing you’re doing to make money today?

3:50

Let’s keep this interactive.

3:55

Let’s keep this off the cuff and just freelance this right now.

4:05

What’s your number one thing?

4:06

I’m going to put them on the screen. I just want to share some stuff with you guys.

4:11

We’ll spend a few minutes on ERTC, telehealth, stuff like that, but I want to keep this more informal.

4:24

Let’s see. Show my screen.

4:27

All right. That’s what we’re going to do.

4:31

What are you doing right now?

4:34

If you’re Steve Brant, you’re probably going to the bank.

4:37

Steve is reaping the results of his work—and a lot of others are too.

4:42

All right, Stanley P.—I’m going to put him up here. This is a great comment.

4:48

Hey, Stanley, do you mind sharing your age?

4:54

Are you cool with that? If not, just say “I’d rather not.” Totally cool either way.

4:58

I think all of us are plus or minus 20 years. We’re all pretty close in age.

5:03

I don’t have that many 30-year-olds in my group.

5:07

Let’s see.

5:17

So Stanley’s 68. I love it.

5:19

Stanley crushed it. He was one of the top five or ten agents for the first 18 months.

5:25

At one point, month after month, he was number one. He just did a phenomenal job.

5:30

So Stanley, until the end of the year—

5:32

In your entrepreneurial efforts, outside of your job, what’s your focus right now?

5:38

If there is one—and it’s okay if the answer is nothing.

5:42

Do you have something right now that’s bringing in income that you’re using to generate revenue?

5:53

I see Steve’s response—I’ll put yours up too, Steve.

6:01

I thought that was yours, Steve.

6:06

I want to say I knew that.

6:12

Okay, so I’m going to flip to Steve for a second, and we’ll come back.

6:18

We’re going to bounce around a little bit, you guys.

6:20

Steve has a small Amazon business that he’s getting ready to exit.

6:24

Steve, on your Amazon store—are you selling it to a random buyer, another Amazon store owner, or private equity?

6:30

Who’s buying it, and what kind of multiple are you getting?

6:37

What’s the valuation based on, and what’s the multiple?

6:48

I’m going to note some other stuff from Steve.

6:58

And Stanley, nothing else new at this time.

7:03

All right, I’m going to add Steve McCown, too.

7:17

Sometimes I can’t spell, Steve.

7:22

Let’s go back to Brant for a second.

7:26

2 to 3x—okay. Yeah, that’s awesome, man. Congratulations.

7:30

My friend Jeff Smith—you guys know him as an internet marketer—was in one of my earlier coaching groups.

7:35

When I first started coaching internet marketers, Jeff was in my email-only coaching program.

7:42

It was Mario Brown and me. We did unlimited coaching via email because we were figuring things out.

7:56

This was 16 years ago on the coaching side.

8:01

Jeff built a couple of Amazon stores.

8:06

I need to catch up with him. We’ve only texted in the last year—no real conversations.

8:09

I’ve been busy, but I know he’s at the same point, like you, Steve—at that exit point.

8:18

Let’s see.

8:20

Yeah, so on the telehealth side, I’ve spent a bunch of time on that in the last couple of weeks.

8:24

Last Friday, I had lunch with Tom and Tim, who were on the call last Wednesday.

8:30

I got an update from the project manager and the dev team.

8:43

So it looks like we’re going to multitask, you guys.

8:50

I’m just going to call it—

8:54

I need a good name.

8:56

If someone comes up with the best product name, you get three months free and an automatic Platinum if I pick your name.

9:02

Well, you’re already going to get the bump to Platinum anyway, so don’t stress.

9:09

Telehealth—so our updates:

9:10

Vanessa, you were just on with the dev team a minute ago doing a demo.

9:13

Right now—and Vanessa, correct me if I misspeak—

9:18

Right now, we are fully integrated between our website and the telehealth backend.

9:32

That’s very recent. That just came together.

9:36

So now, we can take payments, sign up a client, and let the client input their employees and dependents.

9:59

Vanessa, everything passes programmatically between the two applications.

10:10

All right, so that’s done now.

10:14

Actually, Vanessa demoed it, and the dev guys demoed it. We had to do some, you know, since this is kind of a corporate outfit, we had to do a lot of testing, if you will, with their IT people. So that is where we are on telehealth.

10:35

The plan is to roll out a beta, and some of you may know this, but I’m just going to say it and write it down just so we can stay on the same page. I’m going to call a beta for 30 to 50 people beginning on August 1st, which is, I believe, Friday, right? So each of you here will be able to participate at the platinum level.

11:11

That’s a 40% commission bump over the standard member, right?

11:18

So, some of you know this, some of you don’t, right? I’m just trying to level the playing field, because otherwise we get the same questions.

11:28

Trust me, if you could see the comments sometimes, you guys. So, that’s the plan.

11:32

So, realistically, Vanessa, have you thought about how we’re going to roll the beta out to you guys?

11:45

Before I do that, let me give you the rest of the update.

11:50

Telehealth, near-term dev—we are finishing the agent portal.

11:57

And we are expanding on some agent tracking to remove manual efforts.

12:09

So what does that mean?

12:11

Calculation of commissions, enhanced reporting, and automated payouts.

12:20

This is what’s going on right now.

12:24

Realistically, this will be rolled out to beta members first.

12:34

This is probably eight weeks out, if I had to guess, you guys—this second bullet.

12:47

Vanessa, do you have any insight? Or you may not right now.

12:50

I know you talked about it, and we’re kind of waiting on a response, but do you have any more insight on the agent portal side?

12:58

So everybody here is familiar with how we like to track, right?

13:05

You’ll have your custom dynamic link, which will capture or lead your agent.

13:12

I’ll write it down.

13:14

So the link will be custom dynamic links tied to a unique URL.

13:20

Yep. We will track your lead generation.

13:26

We capture the name of the business, email, and phone prior to the transaction.

13:31

So when the lead is captured, you’ll see it in your portal.

13:39

Very similar to what ERTC did, guys.

13:41

Right. You’ll then be able to see their initial purchase status.

13:50

Have they bought or have they not?

13:53

You’ll be able to see how many—we call them lives, internally, as shorthand—but how many licenses.

14:00

So the business owner is licensed one, then they could have a thousand licenses.

14:05

You’ll be able to see how many lives are associated with every deal and their payment status.

14:11

All right, Vanessa, let me clarify.

14:12

You’re going to see how many licenses they are paying for, right?

14:16

Yep.

14:18

And so that’s the initial purchase. And you’ll be able to see—because it is a recurring purchase, hence recurring commission—you will be able to see in real time their status: if they’ve paid for the current month or if they have an outstanding invoice. Perfect. So this is going to be super cool.

14:44

We took a lot of ideas from some of the ERTC members who wanted different things that we didn’t have before, and so we enhanced off of that because it just seemed—I mean, you know, at the end of the day, another thing we’re going to do beyond this, you guys, is—this is pretty cool—I’m going to call this telehealth. This is going to be—I’m going to call this eight to twelve weeks.

15:23

And I’m going to call this the December timeframe on this slide.

15:32

We’re going to have a pretty awesome leaderboard concept, gamifying the tracking.

15:45

The plan is to use fun prizes as incentives to drive activity.

15:53

Example—like here’s an example of a fun prize:

15:57

Top agent for the month.

16:00

This is one that gets a—I don’t know—how about a seven-day Caribbean cruise for two? Kind of cool stuff like that, I think, would be fun.

16:14

We even had some stuff with cars and things like that. I apparently can’t spell today, y’all. So, at the eight to twelve-week mark, this is going to be the kind of cool stuff—this is going to be so much beyond what we ever had before. So imagine—think of this as replacing an affiliate platform like ClickBank, JVZoo, etc., or even Infusionsoft.

16:53

But the agent portals will be something you’re familiar with.

16:58

You understand how they work and why they work. Okay, here’s a good question from Reggie.

17:06

If someone signs up for telehealth, has employees, but wants to be a sub-agent, does he get commission on his employees? You know, I have to—Reggie, it’s a very fair question. I don’t know the answer. What do you guys think? I’m going to put that up there. I will have to talk to—let me make a note. I hadn’t thought about it. I’m thinking no, out of the gate. Well, I think it’s important to—your own link—we don’t typically—like, if I have an affiliate marketing offer in the JV—if he were to buy through his own link, I’m not going to pay him a commission, typically.

Employees don’t sign up individually. The business owner buys an account, and it includes the employees. So there would only be one purchase, like Brian said. Clarification: if the contractor doesn’t really sign up and he refers to a few people, then the answer would probably be yes. But if he signs up, he’s not going to get commission on himself.

18:26

That commission would go to Reggie in this case, right?

18:32

No, but it’s an interesting question.

18:33

I’ll pose it to Tom and Tim this afternoon.

18:38

But yeah, the cool thing is all the tech works now between the platforms and passing and stuff like that.

18:47

And now it’s down to just more standard internet marketing stuff that they’re tweaking.

18:53

So I don’t think it’ll be long, but I don’t want to roll anything out to anybody until it’s good.

19:00

I’m just not doing that game where people roll stuff out that isn’t ready.

19:06

Guilty enough of that over the years.

19:08

Your intent is always good.

19:11

But Reggie, remind me—aren’t you in IT? You’re in development? I didn’t mean—you talked about, not COBOL, I can’t remember—ERP kind of stuff.

19:24

Yeah. So, okay, good question from Steve, and let’s clarify, because I got a good answer, Steve, for you on that.

19:32

And there are three Steves on the call, so let’s see if I can spell Steve’s name right.

19:49

So our workaround to do it, Steve—

19:52

Oh, my screen’s not showing. Our workaround to do it is how we let them sign up. The telehealth company has a lot of rules, but I’ve been able to get around most of them with little workaround. So, but yes, net-net, the individual can sign up. So you’ve got, you know, Bob Smith and his wife—I don’t know, Samantha—and got three kids. Absolutely.

20:27

Now the telehealth company wanted to put constraints on it so that it could only be the business owner.

20:32

Well, I said, there’s a lot of self-employed business owners, and I kind of just sort of had them, if you will.

20:52

Let’s see, sales marketing only.

20:57

Okay, sorry, Rich.

21:00

All right.

21:04

Yeah, we thought about doing a Facebook page for the Ford job, Thomas.

21:08

I gotta regroup with Syd on that since it’s kind of Syd’s baby, right?

21:12

So I need to regroup with Syd on the Facebook page. It’s always like a fine line, right, on Facebook pages, because what happens is they start out like gangbusters and then die over time. It’s challenging. I’ve been able to keep the RPS group active because the members were active in payments and stuff, and the whole delays. I want to find a way to make it more of a viable community and not just a place where it starts strong and then just sort of dissipates. But it’s a good question. All right.

21:46

So earlier we were talking about making money, and Steve had talked about his Amazon business that he’s getting ready to sell off for two to three times, which is phenomenal—and I’ll tell you why I asked that.

22:00

Stanley—Steve and Stanley are both getting paid out on ERC deals right now.

22:07

Steve McCown is doing merchant services, which can be highly lucrative.

22:10

It’s a very tough nut to crack, but it’s very lucrative—and it’s lucrative on the buyouts as well.

22:15

So, very cool on that.

22:19

Yeah, here’s a great question from Joe Vargas.

22:22

And Joe asks—here, I’ll just put it up there so you can see it.

22:34

And the—oh, my screen. How about now?

22:37

Yeah, the answer’s yes, Joe.

22:47

So, Donald asked a good one. This is actually a good question, because I spent four hours with those guys on Friday, and a lot of this stuff came up, Donald.

22:56

So these are good questions. Here, I’ll put yours up. I’ll use the same words.

23:14

So they get an override—kind of like what you get, what an agent gets. It’s the same concept.

23:25

So, big picture. Let me just do this. Associations—which can be any kind of group, right?

23:35

You will work one-on-one with one of the leadership team.

23:43

Sometimes you will need custom pricing or help landing the deal. So right now, the plan is that the agent would work and liaise with Tim, who is probably the most versed on the association side, and—if needed—even the telehealth vendor team. Does that make sense, what I’m saying there? Okay, good. Yeah, Brian, you know I’ve been avoiding R&D because I’ve been doing it internally. I need to do—you know what? I need to do a more elaborate R&D call where we really go down and dirty. But what we can do is—let’s talk about R&D high level, right? So R&D is another tax credit, just like ERC. ERTC Express and FinTitan are the same thing—same people.

25:11

R&D will operate under our FinTitan name, which is the parent company of Express, for what it’s worth. The model will go like this—very similar to ERTC. Agents can bring deals.

25:33

Commission is recurring, not one-time.

26:04

So, unlike ERC, where you were kind of hands-off, you’re going to be a little more hands-on with R&D—making that transition from the relationship that you tee up over to the salesperson.

26:17

We’re going to have fewer people involved in R&D, and I want to have more of a lockstep kind of relationship, if you will. So important. Yeah, so on the association—if you guys are cool, we’ll keep doing the ADD jumping around, because I’m good with that. Do they get a subdomain in order to track? And the answer is yes.

26:45

Yes, they get full tracking.

26:53

Yeah, the whole game on this stuff is tracking, you guys. Tracking is key, Donald, as you well know. And a good question from Reggie is: How big of an association before leadership and special pricing? And let me be clear—special pricing probably really means—let me see if I can find the number that they had allocated. Hang on, I’ll tell you what the commission was for that. Yeah, so right now they have associations—I have associations—where is that? Okay, so at three dollars. Now, if there was some deal that had to be worked out, there could be a world where you give up some of your commission to give more to the association to get it, or you need help getting it, or the company has to give up—the telehealth company, who knows? It just depends, right? It could be an association with a hundred, two hundred members. It could be an association with a hundred thousand or five hundred thousand. I would say out of the gate—any type of association—let’s just work together. The goal is to win, right? We want to win deals. We want to win every single time. Cool. All right, so for beta, Vanessa, what I really want to do is—I’m gonna put you on the—ah, I know you love that. Yeah, it’s her favorite thing, you guys. Yeah, yeah, she enjoys it.

29:25

So I’d love for you to roll out and kind of talk through. You guys, the beta is going to be super controlled.

29:34

You’re going to work hand-in-hand with our team during the beta.

29:38

This is going to be a lot more intimate and connected and relationship-based than ERC.

29:48

So you’re going to work with—during the beta—you get a deal.

29:53

Like Donald or Reggie gets a deal, or Brian Wade gets a deal.

29:57

They’re going to pass it over. They’re going to send it to the website.

30:00

Talk about how it’ll work during this little short-term beta until we roll out the agent tracking.

30:04

Right, until there’s agent tracking, if you talk to a business, you have to tell me.

30:12

Because I’m going to be monitoring every lead that comes in.

30:17

So if you talk to a business, I’m going to track that you talked to them and you gave them the link.

30:23

We’re not doing any online marketing.

30:27

So every person who comes to our website probably spoke to a person, right?

30:33

So I’ll be monitoring deals that come in that don’t have a person attached to them, and we’re going to investigate.

30:40

But please, anybody you talk to, send me a ticket.

30:43

I’m tracking it.

30:46

Yeah, that’s it.

30:46

I mean, simple, you guys.

30:48

We’re gonna—everything will be managed and controlled.

30:51

We don’t expect—I mean, I’m gonna let the company go on board a bunch of accounts that we’ve been sitting on.

30:58

But anything that comes in during the beta, I want to make sure you guys are lockstep in communication. And on the association side, same thing—you’re gonna get on the phone probably the same day or next day with Tim. And look, if it’s a big deal, you’ll probably be on with like three or four people. And I’ve got commitments from the telehealth company to get on the phone as well to help make deals work.

31:29

So the whole goal is scoring touchdowns, winning deals, right? And we’re gonna do that. Yeah. Donald asked a question: Do we have a domain to give to prospects like ERTC?

31:47

Yes. So we’re going to give you—when the beta goes live—the domain to use. And you’re going to use the main domain at first, which is why Vanessa wants you to stay in communication. But you’re going to have your own at a certain point, Donald. You’ll have your own, and that portal will just—it’ll just resolve over. And anything that comes out of your domain will be mapped to you specifically.

32:08

Worked really well.

32:10

We can do a Slack group, Steve.

32:13

It’s good feedback from Steve Marantz.

32:16

Matter of fact, it might be easier to have them more real-time.

32:20

There’s only gonna be a couple of people in the beta anyway—less than 50.

32:25

Yeah, Thomas is asking, can we track people responding to your emails?

32:30

We can’t track if they respond to you via email. But if you work with them and you tell me, “I’m working with this person,” then I will know. But if you just—let me say it this way.

32:43

Let me say it a different way: 100%, once we roll out the agent portal and the agent site—to your question—during the beta, no. I won’t be able to resolve that during the beta. And we probably could, but we just don’t want to go down that path yet. We want to walk, crawl, walk, run, if you will. But yeah, as soon as we roll out the agent tracking, the answer to your question is yes.

33:13

Yeah, but during the beta, you just have to tell me the business name that you’re talking to.

33:19

Yeah, and honestly, you guys, I like the Slack channel, to be candid. It’s pretty easy for me. I get real-time stuff.

33:25

I don’t always see things because they go to support. And a lot of times, it’s okay because it’s not meant for me to see.

33:34

But the reality is I want to help, especially early on.

33:38

So we probably will have some kind of agent Slack, especially for like platinum agents.

33:48

In case you guys don’t remember, platinum agents are going to have to have a thousand lives to get that 40% bump.

33:53

But for those of you in the Forge, you’re going to get that out of the gate, which is big because it will add up dramatically.

34:01

You’ll see.

34:04

What else?

34:05

Vanessa, what else is on the rollout of the beta?

34:07

Why don’t we end the call with beta-related stuff?

34:10

I’m going to make you a presenter.

34:12

I’ve got John on the other line right now, so give me a sec.

34:16

I’m going to make you a presenter.

34:18

Why don’t you take over from a—oh, as I put my webcam on—why don’t—let’s see.

34:26

I made you an organizer.

34:27

Why don’t you take over from rolling the beta out?

34:30

Because I think what’s cool, you guys, is we’re down to a couple of days.

34:34

I mean, in theory, Friday.

34:39

I mean, it works right now, which I’m shocked about, because we’ve been going around and around and around on that, and now it’s working.

34:49

And we had to go through a lot of rounds of testing with the IT—the corporate IT team.

34:55

So, Vanessa, I don’t mind. You can go through a form, do as much as you want, but I think rolling out how that’ll work is key—like questions like Thomas’s, like Thomas on your large-scale email, one-to-many emails, don’t use that during the beta.

35:12

Now, Beta 2—when we give you an agent form—absolutely, I want you to do that.

35:17

Beta 1 will be even more controlled.

35:20

You’ll be using the main site, and you’ll communicate—ticket, email, Slack, whatever—however Vanessa wants to do it, so we know whose kind of thing.

35:28

It’s just a way that we can kind of get things rolling while we refine all the tracking and stuff, because I need that to be rock solid.

35:36

I’m going to put it through its paces before I let any agent use it, because I don’t want anybody to have any issues.

35:43

All right, Vanessa, let me let you take over.

35:45

I’m going to deal with this on the other line.

35:47

Okay.

35:47

Okay. All right. Yeah, I did. Everybody see my screen?

35:52

It’s just a whole bunch of beta, because that’s what we’re going to talk about.

35:56

So I’m going to run through some questions to just really simplify it.

36:00

For beta—and you don’t have to participate in beta.

36:04

If any of it makes you uncomfortable about how things are tracking, absolutely give us a couple of weeks. Right? For beta, we’re going live. We can take money, right?

36:16

We can collect business data, we can communicate it with our partner, and we can provide the service. They can obtain their telehealth account.

36:27

Okay, what we can’t do is automate the tracking for you.

36:32

So, if you want to be in beta and help us test the system by selling to businesses—

36:41

I recommend that you don’t jump into associations. Don’t go so big. But if you want to sell it to a business, if you’ve got somebody you’ve been talking to about this and they’re chomping at the bit, ready to go, and we can track it to you because you tell me that you’re talking to them, right?

36:58

You’ll go to the main sales page without any tracking, and they will go through as just a retail customer.

37:06

But on the back end, you’ll communicate with me: “Hey, Vanessa, great news, sold an account to my buddy Bob at Bob’s Burgers.” And I’ll say, “Awesome.”

37:22

And I will go into the system, and I will look at Bob’s Burgers, and I will see that they paid, and I’ll say, “Congratulations, you did it.”

37:28

They signed up, they’ve paid, they’re enrolled, and they have 10 employees. They’re paying $39.95 a month for 10 employees. That’s $395.

37:39

All confirmed. We’re good. You are anointed platinum.

37:44

You don’t have to sell the thousand lives that everybody else would to get promoted to platinum.

37:49

So you get the full platinum commission, and I’m tracking it.

37:53

And then in 30 days you’ll get paid for it. Right within that 30 days, our sprint goal is to have all the tracking in place, at which time—because I’ve been tracking that Bob’s Burgers belongs to you—I will assign you as the agent, and then it will appear in your dashboard, and you will see that they’ve paid one month, you’ve been paid one month’s commission, and they’re pending their renewal. You’ll see if they add or remove any lives, you’ll see if they have a payment failure, and you’ll be able to track your commissions.

38:26

Also, what we’re really excited about in the Agent Portal is: you will have a commission history, you will have the date of your next commission, and you will have the amount of your next commission.

38:37

All of that will be tracked for you like a true affiliate management system, because I got to build this from the ground up.

38:44

Everything that frustrated me about our previous system, I have addressed in the foundation of this. So anything that frustrated me, I’m sure, frustrated the heck out of you guys, too, and it’s going to be great.

38:57

Reggie asks, which ticket support do we communicate with you?

39:01

The Forge.

39:02

GetSupport.biz is going to be your support for the Forge and for our telehealth program—GetSupport.biz. And just say, “For Vanessa,” right?

39:12

The team knows that I’m personally handling all of this. They will just assign it to me.

39:17

So no, we are not using your custom domains in beta.

39:21

Right now, you will just use the retail homepage.

39:25

We will roll out your ability to sign up as an agent.

39:29

You will be promoted to platinum without the requirement of selling a thousand lives.

39:38

That’s a requirement for everybody else.

39:40

Nobody else can be platinum unless they sell and maintain a thousand licenses.

39:44

That’s not a thousand businesses.

39:45

It’s a thousand licenses. You could have one business that has a thousand employees.

39:49

That’d be amazing. Okay. And no, the Forge—Brian Anderson—the telehealth company—

39:58

No one will be doing online marketing for this telehealth product at all until the affiliate program is fully live and you are able to track your deals without failure.

40:18

We have businesses that have already committed and want to sign up minute one, day one.

40:24

So I’m not going to tell you that we’re not advertising. We are having the conversation; however, they are one-on-one, human-to-human, personal conversations—not mass emails, not online ads.

40:33

We know who we’re talking to, right? So we just need to know who you’re talking to. At this point, there is no marketing competition.

40:41

So I answered your question there. Has the parent site URL been shared today?

40:45

No, I have not shared it, and Brian has not given me permission to, and he’s not on the call anymore.

40:54

I have not.

40:56

So, I can text him. Let’s see if it’s ready for public consumption—I’m going to ask him real quick.

41:02

Give me one second.

41:04

Can I share the sales page?

41:12

Okay, we’ll see. If he says yes, I will.

41:16

I know everybody wants Slack.

41:19

So I will work on it. Because Slack is branded to the company, I do have to get permission to share it.

41:30

So there’s some backend stuff. But yes, VIPs only—we can’t let it get unruly because right now it is just me, right?

41:38

I am the support right now.

41:39

Until we go live, we will have a team. But right now—and that’s great for you guys and for me and you and our small little Forge group, right?

41:48

Because we all know each other, we trust each other.

41:51

So before we get big, it’s just us—one little happy family.

41:56

What if we provide the domain to a business, but they pass it on to another business?

42:01

How will that be tracked?

42:02

See, that’s a fantastic question.

42:03

And I will tell you the honest answer.

42:05

I think you know it—we won’t know, right?

42:09

I will know that Brian and Tom, and Tim have not talked to that business, right?

42:17

I will see it come in, and I’ll know—Brian, Tom, and Tim.

42:20

I’ll ask the,m like, hey, is this yours, right?

42:22

If you don’t tell me that it’s yours, I won’t know.

42:26

And if your business owner just gave it to somebody else and doesn’t tell you, then you won’t know either.

42:32

So again, if in the beta this makes you uncomfortable, wait a couple of weeks—we totally get it.

42:40

Alternatively, you can have the conversation with your customers, your friends—“Hey, if you share this with anybody, have them come to me,” or “Tell me who you share it with.”

42:51

There are ways around it, but it’s not perfect—it’s beta, right?

42:57

We appreciate you helping us test, right?

43:00

There could be rocky things.

43:03

We’ve tested it up-ways, sideways, down-ways, backwards, forwards.

43:08

And every single time, I find maybe a letter, a character, a period, a comma, a space is off, and we fix it.

43:15

That’s what beta’s for—helping us make things better.

43:19

So that when we do go live and we give you your tracking link, we know that you can send a million emails and run ads and share your link and have your friends share your link on your domain and everything.

43:34

But the first two to four weeks through beta—I like to say you’re helping us break it, because if you help us break it, you can help us fix it.

43:45

If a prospect wants to review coverage and the program during beta, where do they go?

43:49

They will go to the sales page that I will share with you when Brian gives me permission. It has all of the details, right?

43:57

So during beta, all you’re going to do is send them to the corporate, retail, public, front-facing site, right?

44:05

And all the details of the coverage, all the disclosures, all the everything—pricing—it’s all right there.

44:13

Will we know the telehealth provider and URL on Friday?

44:15

Yes. When we go live and we’re able to take clients, we will share the sales page.

44:20

In fact, I’ve asked Brian if I can share the sales page just to let you see it.

44:25

It’s not even public right now.

44:28

Like, it’s on a draft page because we are not live. Yeah, Donald.

44:33

I haven’t shared the site yet. Let’s see, any other questions about beta and how we’re gonna do it? I joined late today—was the telehealth money math discussed earlier on the call, right?

44:50

So yes, primarily the initial agents who join who are not platinum—and you are all platinum without any requirement to reach a thousand lives—okay, agents when they join earn five dollars a life. As you know, platinum agents—and you’re the first and only right now—you will earn seven dollars a life. That’s just our shorthand for licensed member, number of employees. So if a business comes in and joins and purchases 10 lives, 10 memberships, right?

45:29

That’s themself plus nine employees, because the business owner is by default the first licensee.

45:36

That means that you will earn $70 the first month, and you’ll be paid within 30 days.

45:43

That customer will auto-renew at 10 lives, paying you $70 every month.

45:50

If they add lives—if they go up to 20—then you’ll earn $140.

45:54

You don’t have to do anything. You get paid in every life automatically, right?

45:59

It’s our job to service them, make sure that they’re covering all of their employees.

46:05

Maybe they wanted to start with just five, and, you know, so we will nurture them as our customer, make sure that they’re happy, and retain them so that that recurring commission keeps coming to you, right?

46:18

Is that the math you were asking about?

46:22

Everyone still needs a PayPal account during beta.

46:25

If you want to get paid, yes.

46:27

Right now, we are using PayPal to pay commissions.

46:31

We are looking at alternative systems.

46:37

I know you all are probably familiar with Everee.

46:42

The problem with Everee is that each commission has to be manually typed in, and since it is not automated, this leaves room A: for human error; B: the time constraint is crazy.

46:57

With ERTC, people were getting paid one time for one deal.

47:02

This is a recurring basis that dynamically changes if the customer buys additional lives or reduces.

47:09

We have to have a system that can be more automated.

47:15

Right now, our solution is PayPal.

47:16

We are investigating other options.

47:18

So my recommendation is: be sure you have a PayPal.

47:26

If what I anticipate is true, we will keep PayPal at least in the interim.

47:31

Dumb question.

47:32

No dumb questions, Brian.

47:34

But some companies already provide health plans to their employees.

47:37

Is this a lower-cost alternative for those companies that don’t?

47:41

Absolutely yes.

47:42

Yes, yes.

47:43

The expense of providing health insurance—health coverage—for business owners to employees, even when they are only paying a fraction of the premium, is tens to hundreds of thousands of dollars a year.

47:59

The ability to provide care, telehealth, discounts on medications—so not insurance, but discounts on medications—along with a suite of other benefits: accidental death and dismemberment insurance, etc., for only $39.95 a month per employee is an astronomical, exponential savings, right?

48:25

So it is an incredibly powerful benefit that they are able to offer their employees, which will improve their employees’ quality of life.

48:32

I use telehealth.

48:34

I wish I were able to buy this service through my husband’s company, but we’re not live yet, right?

48:41

Because over the weekend, I used telehealth with CVS, because my daughter had an ear infection. It cost me hundreds of dollars—hundreds of dollars to do this—because my insurance didn’t cover CVS telehealth coverage. I have insurance with Brian, okay.

48:56

But if I had also had this supplemental coverage through my husband’s company, I could have used it, had telehealth, gotten her prescription called in, and had a discount on the medication.

49:10

So it definitely impacts the employee’s quality of life.

49:15

It is a great retention tool for the business.

49:17

You can take care of your employees very inexpensively.

49:21

And obviously, a big one that serves the business owner is the ability for their employees to get care. This is the big picture—a healthy employee who doesn’t have to take a day off work to go to a doctor’s office, who can get care as soon as they feel a tickle in the back of their throat. They can get care in their car in between jobs.

49:51

Get a prescription called in by the end of the day.

49:53

Take care of their illness so their body is well, and they don’t miss work.

49:58

It’s a cold way to look at it, but keeping your employees healthy helps your bottom line.

50:03

And to do that for $39 a month instead of $600, $700, $800 a month for insurance is an incredibly powerful option.

50:11

We’ll go into that with the sales training, etc., but as you can see, I’m passionate about what a great call this is.

50:17

I will be one of our company’s first customers through my husband’s business.

50:22

Still covers two adults and four kids for $39.95, correct?

50:25

Yes, sir, it is family coverage. You’re absolutely right.

50:27

So my husband is buying this for himself and all of his employees—he would be covered, I, as his spouse would be covered. We have two children.

50:35

I could go out and have two more kids. We would be covered. I will say this: there is absolutely no validation for familial bonds for the people that are covered per account.

50:48

So common-law, boyfriend, girlfriend, kids, stepchild, child, spouses, or boyfriend’s kids—like all of it—all of it’s covered.

51:00

Um, let’s see, everyone’s still, uh-huh.

51:02

Brian mentioned other things that are included with this? Yeah, okay.

51:05

So like I said—accidental death and dismemberment. There is financial wellness.

51:09

There is discount shopping, like a shopper’s club coupon kind of thing.

51:15

There is, for the business owner, we’ve got cell phone coverage.

51:19

For employees, we’ve got financial literacy and wellness. For the business owner, we’ve got black web monitoring, identity theft—oh, identity theft, different kinds of identity theft protection, and credit monitoring for protection for businesses and employees, because they just need different services if you’re protecting a business or a person. But yeah, a lot. It is a suite of benefits. But you know, the big whammy is definitely the telehealth and the discount prescription. But there’s a lot. Like, I love a discount club, right?

51:57

I will definitely be looking to see what’s the—what can I buy today?

52:03

Is the age of kids 18 and under?

52:05

18 and under, yep.

52:08

Let’s see. All right, we’re coming up on the hour.

52:11

I don’t want to leave any questions unanswered, but I am actually going to jump on a call with our partner, the telehealth partner, at 12.

52:25

I get to do a run-through demo of our system for our go-live on Friday with them.

52:32

Should the domain we get focus on be telehealth, the Forge, or coverage stuff?

52:37

Donald, that’s completely up to you.

52:37

The Forge will not mean anything in relation to telehealth.

52:41

They are separate.

52:42

Your membership in the Forge is a mastermind group where we come together and we talk about growth as a business, and yourself as an entrepreneur.

52:50

It is not directly tied to any specific products.

52:53

Okay, it just so happens that our focus right now in this conversation is this telehealth business, right?

53:00

So if you want a domain that pertains more to benefits—okay, employer/employee benefits—that’s the vein I would go down.

53:11

I wouldn’t necessarily focus on telehealth.

53:14

You can.

53:16

Wellness benefits, things like that.

53:22

That is the line of thinking I would go down, but not the Forge.

53:26

That wouldn’t be anything connected or that would resonate with potential customers.

53:34

Once we lead, how do we get the sales pitch?

53:37

Okay, so once we’re live, Thomas, I will email you and we’ll announce—this is the page. Right? We will be live on Friday. It might be next Wednesday on this call that we announce it—that we’re 100% ready for you guys to share the URL. I anticipate it’ll be Friday, and I’ll send you an email. Worst case, it’ll be next Wednesday live on this call. Okay? But our plan is Friday. Let’s see.

54:16

All right. Everyone’s still, yeah. Will you contact us by 8-1 via email or Facebook?

54:25

Okay, yeah.

54:25

So again, we’ll email on Friday an update, and it will either have the link for you to go live with—worst case, it’ll be Wednesday.

54:36

And yes, I will email everybody whenever we announce it. Whenever it’s ready, everybody will get an email.

54:43

We want you to be able to participate.

54:46

We want you to know it’s happening.

54:48

So yes, definitely an email.

54:55

All right, did I cover anything?

54:57

Any other questions?

54:58

You’re very welcome, Guy.

55:00

We’re very excited.

55:01

You’re welcome, Reggie.

55:02

Yeah, this has been a labor of love.

55:04

There’ve been peaks and valleys, highs and lows, but we are so, so, so super excited.

55:11

I mean, I think it’s going to be great.

55:13

I hope you can hear my true endorsement and passion in my voice because this is going to make a difference to my family having this service.

55:21

I will pay the full $39.95.

55:23

I don’t get a coupon code for that.

55:26

Robert’s Custom Carpentry, my husband’s business, will be the first customer.

55:32

All right, everybody.

55:33

Thank you, thank you, thank you so much.

55:35

We’ll get this recording published in the Forge.

55:38

You will get an email from me on Friday no matter what. Hopefully, it’ll include the go-live, go-forth,and  go-sell information.

55:47

But like I said, my commitment is we will talk about this again next Wednesday. If you miss the email on Friday or if we have to delay for any reason, we’ll talk about it on Wednesday.

55:56

But my goal is Friday.

55:59

Is an account with a family of five lives, as an example?

56:02

No, no, no, no, Brian.

56:04

Each employee is a licensed, and the license covers the family, okay?

56:11

So if my husband, Robert’s Custom Carpentry, has 10 employees and he buys 10 licenses—himself is one—then he registers nine employees. That includes their families.

56:22

So that is a 10-license account.

56:27

That is a fantastic question.

56:28

Thank you for answering it.

56:30

Our shorthand of referring to it as “lives,” it’s evolved, and I understand how that caused confusion.

56:38

Licenses, members, employees—they’re all family accounts.

56:42

No, thank you for asking it.

56:44

All right, I’m gonna jump because I got to go meet with our partner.

56:47

If you have any questions, send me a ticket: goodsupport.fizz, and we’ll talk soon. I’ll email on Friday, and we’ll talk on Wednesday.

56:54

Thank you, everybody. Have a great, great rest of your week. I appreciate you.

56:59

Thank you, thank you, thank you. Bye-bye.